Focus on growth. Not managing your cloud.

You can choose any S3/SFTP backup provider to store your backups, so you can choose any location in the world. Alternatively, we also offer our own Cloudpepper backup service for convenience and affordability. In this case your backups are stored in Gravelines, France at $0.02/GB.

You can set up as many backup schedules as you need (hourly, weekly, monthly, etc.) and can download or restore your backups at any time from the Cloudpepper dashboard.

There are no restrictions on the amount of users you can add to your Odoo instance. The actual number of users depends on your server’s resources and customizations (click here for our server sizing guide). For example, an Odoo instance without customizations on a server with 1vCPU and 1GB RAM can accommodate up to 25 users (with 6 concurrent users).

If you have an Enterprise license, you will still need to pay a license for each user. If you opt for the open-source Community Edition of Odoo, there is no extra charge per user.

Yes! You are in full control over your Odoo instance and your server. You can install custom modules and you can also connect your instance with a Git provider like Github to have more control over your code changes.

Yes, we support both Odoo Community and Enterprise. 

Yes! Our platform allows you to easily migrate your Odoo instance from any cloud provider straight from your Cloudpepper dashboard, whether your Odoo instance is hosted on-premise, odoo.com or odoo.sh. Check our Odoo migration guides here .

With our Pro and Agency plans, you can create unlimited Odoo servers, instances and staging environments at no extra cost. The only additional expense is the server cost charged directly by your cloud provider when you add a new server.

Our platform uses various industry best-practices to protect our customers.

• We work with first-class cloud providers of your choice which are certified and regularly perform penetration tests.
• Payments are done only through Stripe which is PCI certified.
• All your secrets are encrypted in-flight and on disk. 

There is no lock-in. If you cancel your subscription and your servers are hosted with a third-party, all your data remains intact on your server and Odoo will continue to run. However, you’ll need to make other plans for management and upkeep as features and functionality by Cloudpepper will immediately cease to function (backups, test/staging environments, updates, security, monitoring, and so on).

When opting for our Managed Odoo Hosting plans, a server is already included. Our Odoo DevOps plans exclude the server, but you can deploy a server with any cloud provider you prefer, even on-premise at your office, our platform takes care of the management. The DevOps plans are ideal for Odoo partners, developers or business owners who need more flexibility.

A server can cost as low as $5/month (1vCPU / 1GB RAM) which sustains a basic Odoo instance with up to 25 users. However, we recommend taking at least a 2GB RAM server which allows you to also run a staging environment for testing and customizations next to your production instance. Alternatively you can also host your staging instance on a different server.

Odoo needs a server to run properly, store your data, and stay fast and stable, especially if you use custom modules. The place you host it affects performance and how much you can customise. If you are not sure which option fits your needs, you can read our guide to Odoo hosting for a clear overview.

You can use any Git provider of your choosing to deploy your modules (how to deploy with Git). We also provide you with a webhook to trigger automated deployments.

The plan is sustainable because we get a tiny bit of money whenever you sign up with one of our cloud partners. Core users are also encouraged to use our knowledge base for support. However, our 24/7 engineering team is on standby to resolve any system-critical issues.